FAQ hero photograph

Frequently Asked Questions

General

Why choose Himelick Media over other photographers?

Himelick Media is built on a commitment to quality over speed. Each property is approached with an architectural mindset, using professional lighting and high end techniques to accurately and beautifully represent the space. The goal is not to rush through a shoot, but to deliver a final product that stands out and is truly worth showcasing.

Why should I invest in professional real estate photography?

First impressions matter. Professional photography ensures your property is presented at its absolute best, capturing attention immediately and highlighting its strongest features. High quality imagery not only elevates your listing but also communicates professionalism and value, helping prevent potential buyers from scrolling past.

Booking and Scheduling

What is your standard service area?

Himelick Media is based in Frankfort, Indiana and services all of Central Indiana, including Indianapolis, Lafayette, and surrounding areas. Travel beyond a 50 mile radius is subject to a $0.67 per mile fee for the full round trip.

How far in advance should I book?

The earlier the better. While next day availability is not guaranteed, booking two to three business days in advance significantly increases scheduling flexibility. Twilight shoots and specialty services require additional planning and should be scheduled as early as possible.

How do I book a photo shoot?

You can schedule a shoot or request a custom quote through the booking or contact page on the website.

What days and times are you available for shoots?

Standard availability is Monday through Friday from 9:00 AM to 5:00 PM. Weekend appointments are available at an increased rate.

Do I need to be present during the shoot?

No. As long as the property is prepared and accessible, the shoot can be completed independently. You are welcome to be present if you prefer.

Preparation

What should I do to prepare my property for a photo shoot?

Please refer to the detailed Preparation Guide for full instructions on how to get your property ready.

Will you move items or stage the home?

Minor adjustments will be made as needed, but large items will not be moved. As a general rule, if it requires significant effort or both hands, it should be handled prior to the shoot.

What happens if the home is not ready when you arrive?

If the property is not ready, the shoot will either proceed as is or be rescheduled. Rescheduling may result in a reshoot fee. Please refer to the services page for details.

Shoot Details

How long does a typical photo shoot take?

Timing depends on the size of the property. Homes up to 2500 square feet typically take about one and a half to two hours. Homes between 2500 and 4500 square feet usually take two to two and a half hours. Larger properties can take three to four hours or more depending on the scope.

What happens if the weather is bad?

Weather related rescheduling is always accommodated at no additional cost. While certain conditions can be worked around in editing, the best results are achieved with good lighting and favorable weather.

Packages and Pricing

What is included in each package?

Each package is designed to give you flexible options based on your needs. Full details and customization options can be found on the Services page.

Are there any additional fees I should be aware of?

All potential upcharges including travel, reshoots, expedited delivery, and additional edits are outlined on the Services page.

Photos and Editing

How many photos will I receive?

The number of photos varies depending on the size and needs of the property. Most listings receive between 25 and 70 professionally edited images.

Can I choose which photos are used in my listing?

Yes. You will receive the full gallery of edited images and can select which ones to use.

Do you provide raw photos?

No. Final delivered images are fully edited to meet professional standards and represent the quality of the brand.

Can I request edits or revisions?

Yes. Additional edits can be requested, though fees may apply depending on the scope.

Video Services

Do you offer video services?

Yes. Video services are available as an add on. The style is clean and presentation focused rather than fast paced or trend driven.

Should I add video to my listing?

Video is especially valuable for unique or higher end properties where a stronger visual presentation can enhance marketing. For more standard listings, it may not always be necessary.

Delivery and Payment

How soon after the shoot will I receive my photos and videos?

Photos are typically delivered within two to three business days, often sooner. Video delivery typically takes two to four business days due to additional processing time.

When will I receive the invoice and when is payment due?

Invoices are sent upon delivery. Payment is required before images can be downloaded.

Policies

What is your cancellation and rescheduling policy?

Rescheduling is flexible when handled in advance. Late cancellations or next day changes may incur a fee. Weather related rescheduling is always accommodated. Please refer to the Services page for full details.

Usage and Rights

How can I use the photos?

Photos may be used for MLS listings and marketing the property across platforms such as social media and advertising.

Do you offer licensing for builders, designers, or commercial use?

Yes. Extended licensing is available upon request and may involve additional fees.

Discounts

Do you offer discounts for multiple properties or regular bookings?

Discounts may be available for repeat clients, referrals, or during promotional periods. Referral incentives are also offered for bringing in new clients.